Privacy Policy

Last Updated: March 2026

At Fresh, your privacy matters to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

• Name, phone number, and delivery address (for order processing)
• Order history and preferences
• Location data (only during active delivery tracking)
• Basic device and app usage data

2. How We Use Your Information

• To process and deliver your orders
• To send updates via SMS/WhatsApp
• To improve recommendations and app experience
• To handle order-related queries and support

3. Data Sharing

We only share your information with:

• Delivery partners (name, address, phone number, order details)
• Payment processors (for secure transactions)

We do not sell or share your data with third parties for marketing.

4. Data Security

• Your data is stored on secure Indian servers
• We use encryption and follow industry best practices to protect your data

5. Cookies & Tracking

• Minimal use of cookies for app performance and preferences
• You can manage these settings within the app

6. Your Rights

You have the right to:

• Access your data
• Update or correct your information
• Delete your data
• Opt out of promotional messages
• Request account deletion via support

7. Children’s Privacy

• Our services are not intended for users under 18
• We do not knowingly collect data from children

8. Policy Updates

• Any changes will be notified within the app

9. Contact Us

• Email: support@fresh.in
• Or use the in-app help/support option